Notification emails for various updates [feature request/solved]

Russell 3y, 75d ago [edited]

Should Remarkbox email the Namespace owners when they get a new comment (or weekly digest)?

Should Remarkbox email a User when somebody comments on a thread they were active in (or weekly digest)?


Email notifications have been added to Remarkbox. We now notify based on the following:

  • notify replies
  • notify watched threads
  • notify Namespace owners

In addition you may control the frequeny of email notifications:

  • never
  • immediately
  • daily
  • weekly

Checkout the user settings page for details.

What's next? verify your email address for reply notifications!

unverified 3y, 74d ago

I'd say it depends on the use case. In some instances a comment is submitted to intrigue other readers, while in another scenario the commenter could be asking a question that could warrant a quick reply. I think flexibility is the answer here, let the admin decide how often to be notified. The email to other commenter seems more of a guess to me, but I'd think daily/immediately would be my default method. It's safer to have more timely notifications than letting them get stale. This also helps the admin appear truly engaged with users.

What's next? verify your email address for reply notifications!