russell 4y, 282d ago [edited]

Should Remarkbox email the Namespace owners when they get a new comment (or weekly digest)?

Should Remarkbox email a User when somebody comments on a thread they were active in (or weekly digest)?

Update

Email notifications have been added to Remarkbox. We now notify based on the following:

• notify replies
• notify watched threads
• notify Namespace owners

• never
• immediately
• daily
• weekly

Checkout the user settings page for details.

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unverified 4y, 281d ago

I'd say it depends on the use case. In some instances a comment is submitted to intrigue other readers, while in another scenario the commenter could be asking a question that could warrant a quick reply. I think flexibility is the answer here, let the admin decide how often to be notified. The email to other commenter seems more of a guess to me, but I'd think daily/immediately would be my default method. It's safer to have more timely notifications than letting them get stale. This also helps the admin appear truly engaged with users.

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